Terms of Service

1. Acceptance of Terms

By accessing or using the PlanMinds platform (the “Service”), operated by PlanMinds Inc. (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including free and paid subscription plans.

2. Description of Service

PlanMinds builds AI teammates for the construction industry. IIVY is an autonomous project coordinator that communicates over phone, text, and email; PlanCheck is an automated plan-review product that reviews drawing sets against applicable code. The Service also provides document search, project analysis, and AI-powered conversations to help design, permitting, and construction professionals make informed decisions.

The Service is provided on an “as is” and “as available” basis. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You must provide accurate and complete information when creating your account.
• You must be at least 18 years of age to use the Service.
• You are responsible for safeguarding the password you use to access the Service.
• You agree to notify us immediately of any unauthorized use of your account.

4. User Content and Data

You retain ownership of all content, documents, drawings, and data you upload to or route through the Service (“User Content”). By providing User Content, you grant us a limited license to process, store, and analyze it solely for the purpose of providing the Service to you.

• We do not use your User Content to train our AI models.
• We do not sell or share your User Content with third parties except as necessary to provide the Service.
• You are responsible for ensuring you have the right to provide any content to the Service.
• You may delete your User Content at any time through the Service.

5. AI Communications and Disclosure

IIVY may communicate on your behalf with people on your projects over phone, text, and email. IIVY is always disclosed as an AI teammate and never impersonates a person.

• You control IIVY’s autonomy and the guardrails on what it may send, to whom, and when.
• You are responsible for obtaining any consents required to contact recipients and for your use of the Service’s communications in compliance with applicable law (including telemarketing, anti-spam, and privacy laws).
• Every message IIVY sends is recorded in your project record.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein.

• We use industry-standard encryption to protect your data in transit and at rest.
• We process connected email and project data solely to provide the coordination and search functionality you have requested.
• We do not read, store, or share the contents of your communications beyond what is necessary to provide the Service.

7. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights.
• Upload or transmit viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to the Service or its related systems.
• Generate content that is illegal, harmful, misleading, or fraudulent.
• Reverse engineer, decompile, or disassemble any portion of the Service.
• Use automated means (bots, scrapers) to access the Service without our prior written consent.
• Resell or redistribute the Service or its outputs without authorization.

8. AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate responses, summaries, analyses, and plan-review findings. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or omissions.

• AI-generated content — including coordination decisions and code-review findings — should not be used as the sole basis for critical business, legal, financial, or safety decisions.
• You are responsible for verifying any information provided by the Service before relying on it.
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

9. Intellectual Property

The Service, including its design, features, code, and branding, is the intellectual property of PlanMinds Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PlanMinds Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Service.
• Any errors, inaccuracies, or omissions in AI-generated content.
• Any unauthorized access to or use of our servers or your personal information.
• Any interruption or cessation of the Service.

11. Indemnification

You agree to indemnify and hold harmless PlanMinds Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will immediately cease. You may request a copy of your data within 30 days of termination by contacting us at support@planminds.ai.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in British Columbia, Canada.