Terms of Service

1. Acceptance of Terms

By accessing or using the PlanMinds platform (the Service), operated by PlanMinds Inc. (we, us, or our), you agree to be bound by these Terms of Service (Terms). If you do not agree, you may not access or use the Service.

These Terms apply to all visitors and users, including free and paid subscription plans.

2. Description of Service

PlanMinds builds AI teammates for the construction industry. IIVY is an autonomous project coordinator that communicates over phone, text, and email. PlanCheck is an automated plan-review product that reviews drawing sets against applicable code. The Service also provides document search, project analysis, and AI-powered conversations.

The Service is provided on an as is and as available basis. We may modify, suspend, or discontinue any part of the Service with reasonable notice.

3. User Accounts

To use certain features you must create an account.

• You must provide accurate and complete information when creating your account.
• You must be at least 18 years of age.
• You are responsible for safeguarding your credentials and for all activity under your account.
• You agree to notify us immediately of any unauthorized use of your account.

4. User Content and Data

You retain ownership of all content, documents, drawings, and data you upload to or route through the Service (User Content). By providing User Content, you grant us a limited licence to process, store, and analyze it solely to provide the Service to you.

• We do not use your User Content to train our AI models, and our agreements with our AI providers prohibit them from using it to train theirs.
• We do not sell your User Content, and we share it only with the sub-processors identified in our Privacy Policy.
• You are responsible for ensuring you have the right to provide any content to the Service, including contact information for third parties on your projects.
• You may delete your User Content at any time through the Service.

5. AI Communications and Disclosure

IIVY may communicate on your behalf with people on your projects over phone, text, and email.

• IIVY is always disclosed as an AI teammate and never impersonates a person.
• You control IIVY’s autonomy and the guardrails on what it may send, to whom, and when.
• You are responsible for obtaining any consents required to contact recipients, and for your use of the Service’s communications in compliance with applicable law, including anti-spam, telemarketing, and privacy laws such as CASL, TCPA, and A2P 10DLC requirements.
• Every message IIVY sends is recorded in your project record.

6. Privacy and Data Protection

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms. By using the Service, you consent to the collection and use of information as described there.

We protect your data in transit and at rest using industry-standard encryption, and we process connected email and project data solely to provide the coordination, search, and review functionality you have requested.

7. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Upload or transmit viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to the Service or its related systems.
• Generate content that is illegal, harmful, misleading, or fraudulent.
• Send communications to recipients from whom you do not have the necessary consent.
• Reverse engineer, decompile, or disassemble any portion of the Service.
• Use automated means to access the Service without our prior written consent.
• Resell or redistribute the Service or its outputs without authorization.

8. AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate responses, summaries, analyses, and plan-review findings. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or omissions.

AI-generated content — including coordination decisions and code-review findings — should not be used as the sole basis for critical business, legal, financial, or safety decisions. Plan-review output does not constitute a professional engineering or architectural opinion, and does not replace review by a qualified professional or by the authority having jurisdiction.

You are responsible for verifying any information provided by the Service before relying on it. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

9. Service Availability

We aim to keep the Service available during your working hours but do not guarantee uninterrupted availability. The Service depends on third-party infrastructure and communications carriers, and may be affected by their outages. Unless you have a written agreement with us that says otherwise, we make no uptime commitment.

10. Fees and Billing

Paid plans and usage-based charges are billed as described at the time of purchase. Usage is computed from your own project record. Payment processing is handled by Stripe; we do not receive or store your card details.

11. Intellectual Property

The Service, including its design, features, code, and branding, is the intellectual property of PlanMinds Inc. and is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

12. Limitation of Liability

To the fullest extent permitted by applicable law, PlanMinds Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, or goodwill, resulting from:

• Your use of or inability to use the Service.
• Any errors, inaccuracies, or omissions in AI-generated content.
• Any unauthorized access to or use of our servers or your information.
• Any interruption or cessation of the Service.

13. Indemnification

You agree to indemnify and hold harmless PlanMinds Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses, including reasonable legal fees, arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party — including claims arising from communications sent on your behalf to recipients from whom you did not have the necessary consent.

14. Termination

We may terminate or suspend your account and access to the Service at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service ceases immediately. You may request a copy of your project data within 30 days of termination by contacting support@planminds.ai.

15. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms and updating the Last updated date. Your continued use of the Service after any change constitutes acceptance of the new Terms.

16. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in British Columbia, Canada.