Privacy Policy

1. Information We Collect

We collect the following categories of information to provide and improve the Service:

• Account information — your name, email address, phone number, company, and role.
• Project content — documents, drawings, and files you upload or route to the Service.
• Communications — the emails, texts, and calls the Service coordinates on your projects.
• Usage data — how you interact with the Service, for reliability and improvement.

2. How We Use Your Information

We use your information solely to operate and improve the Service, including to:

• Provide project coordination, search, plan review, and the other features you request.
• Communicate with people on your projects on your behalf, as you direct and configure.
• Secure the Service, prevent abuse, and meet our legal obligations.
• Compute your usage and results from your own project record.

3. AI and Your Data

We do not use your project content, communications, or documents to train our AI models. Your data is processed only to provide the Service to you.

IIVY grounds its answers and actions in your project’s own record, and every action it takes is recorded and attributable.

4. Email, Phone, and Project Data

When you connect email, provision a number, or route project correspondence through the Service, we process that data solely to enable the coordination, search, and review functionality you have requested.

We do not read, store, or share the contents of your communications beyond what is necessary to provide the Service.

5. Data Isolation and Access

Project data is siloed per project and private per principal. Each person sees only what they are granted, enforced by fail-closed access controls.

IIVY is always disclosed as an AI teammate on any communication and never impersonates a person.

6. How We Share Information

We do not sell your information. We share it only as necessary to operate the Service:

• With service providers (such as cloud hosting and communications carriers) who process data on our behalf under confidentiality obligations.
• To comply with applicable law, legal process, or enforceable governmental requests.
• To protect the rights, safety, and security of PlanMinds, our users, and the public.

7. Data Security

We use industry-standard encryption to protect your data in transit and at rest, and apply administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may delete your content at any time, and you may request a copy of your data within 30 days of account termination by contacting us.

9. Your Rights

Subject to applicable law, you may:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal information.
• Export your project data.
• Withdraw consent for optional processing where applicable.

10. Cookies

The Service uses essential cookies necessary for authentication and session management. We do not use cookies to sell your information.

11. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

12. International Users

PlanMinds is based in Canada. By using the Service, you understand that your information may be processed in Canada and other jurisdictions where we or our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on the Service and update the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.